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  Customer Service

Toronto Hydro Telecom's Network Operations Centre (NOC) is available to assist you 24 hours a day, seven days a week.

Email: [email protected]
Phone: 416.542.2525
Toll Free: 1.866.THTINOC (1.866.848.4662)
Fax: 416.626.5419

When contacting the NOC, please be prepared to provide the following information:
  • Company
  • Type of Service and Service ID of service in trouble
  • Contact name and number
  • Ticket number provided, if escalating
  • Type of service issue experienced
  • Time of service issue


[email protected] 416-599-DATA (3282)
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